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FAQs

WHEN WILL YOU SHIP MY ITEMS?

All orders are subject to a handling period before shipment, anywhere from 3-7  business days.

Most orders leave the manufacturer warehouse within 3-5 business days after receipt of payment.

You will then receive notification of both processing and shipment. In many instances, we are shipping from our manufacturers in either the US or Asia. If from Asia, please expect 10 - 20 days to receive your order after shipment. 

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.

Please make sure to provide the correct shipping address. The Veteran Adventurer cannot be held responsible or liable for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Veteran Adventurer will not be held responsible for customs taxes.

DO YOU SHIP OUTSIDE THE UNITED STATES?

At this time we are only shipping products in the United States. If we gather enough interest from international buyers we may add this feature in the future.

WHEN WILL MY ITEMS ARRIVE?

Most items should be received within 10-14 business days. For items shipping from our Asia manufacturers please allow up to 4-6 weeks delivery time.

WHERE ARE MY ITEMS COMING FROM?

We source high-quality products from all over the world with a majority of them being shipped from manufacturers in the U.S., United Kingdom, and Asia.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, orders will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

WHY DON'T I SEE THE SAME DEAL ON YOUR WEBSITE THAT I SEE ADVERTISED ON FACEBOOK?

Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works. 

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

We get these prices from our manufacturers and from market/competitor analysis.